FAQ

The minimum order volume is 150 units for sauces. 

For any special requests regarding samples, please contact: shop@notpla.com

Delivery is a pass-on cost. With Gophr for London delivery, approximate delivery cost is £30. Notpla operates a circular economy and therefore we require you to return the boxes that the sachets come in. At the moment we only deliver to London, but if you're in the UK and would like to receive products, please reach out to: shop@notpla.com

We offer a no quibble returns policy. In the unlikely event that you are unsatisfied with any item or there is a fault with any goods, we will refund or replace without any fuss. If you have any specific concerns regarding quality, please contact: shop@notpla.com 

If you have any specific requests regarding distribution, please contact: shop@notpla.com 

Our products are made of seaweed and plants. They are 100% vegan and home compostable. And all Notpla products are food-safe certified. The sauce sachets are technically edible, although we won't recommend it as the main use.

We work closely with seaweed farms that are based in Brittany (France) and in the North of Spain. 

Real easy! You open them like a regular sachet, tear the corner corner gently and squeeze out the sauce. 

Notpla sachet must be refrigerated. Its shelf-life is 2-3 weeks.

Notpla sachet is heat and acid resistant. It can be microwaved, but we advised against freezing it. 

Like a fruit peel, throw it in the general waste, or even in your food compost!

All Notpla sachets are produced in our facility in London. The boxes comes from various suppliers both in the UK and in Europe. 

If you have any specific requests regarding sachets size and content, please contact: shop@notpla.com

Branding is an option on our boxes, but we can't print on our sachets at the moment. 

Thank you for your interest in Notpla products! Products are back in stock weekly. Please reach out to shop@notpla.com to register your interest and pre-order for the next week.